7Sugar WhatsApp ChatBot Service, to help pregnant women with diabetes get the care they need.
Gathering project requirements
User Research
User flows development
UI Design
User Testing
WhatsApp ChatBot
WhatsApp ChatBot
Provide personalised support and guidance to pregnant women with diabetes through an accessible and user-friendly platform.
Improve maternal and fatal health outcomes by offering tailored resources and information.
7Sugar WhatsApp ChatBot Service, to help pregnant women with diabetes get the care they need. The chatbot offers several services, including access to a diabetes educator to guide you, meal analysis for your and your child's health, checking glucose and vitals, and providing you with basic information on GDM, sugar, proteins, carbs, and so on.
7Sugar WhatsApp ChatBot Service, to help pregnant women with diabetes get the care they need. The chatbot offers several services, including access to a diabetes educator to guide you, meal analysis for your and your child's health, checking glucose and vitals, and providing you with basic information on GDM, sugar, proteins, carbs, and so on.
Problem Breakdown
Gathering project requirements
User Research
User flows development
UI Design
User Testing
Outcome
Outcome
The Brief
The Brief
User Scenario
User Scenario
Pregnant women need information on meal analysis, nutritional guidance, tracking of vitals especially blood glucose in the case of GDM.
Pregnant women need information on meal analysis, nutritional guidance, tracking of vitals especially blood glucose in the case of GDM.
The service should facilitate regular monitoring of glucose levels and vital signs to help users manage their condition effectively.
The service should facilitate regular monitoring of glucose levels and vital signs to help users manage their condition effectively.
Increase awareness and understanding of gestational diabetes mellitus and related topics among pregnant women.
Increase awareness and understanding of gestational diabetes mellitus and related topics among pregnant women.
The primary focus is to ensure that all guidance provided is tailored to the context of a woman receiving care in her own home, with information and practices specifically designed to meet within her domestic reach and preferences.
Problem Breakdown
Problem Breakdown
My Role
My Role
User Scenario
Problem Breakdown
Problem Breakdown
The service should facilitate regular monitoring of glucose levels and vital signs to help users manage their condition effectively.
The primary focus is to ensure that all guidance provided is tailored to the context of a woman receiving care in her own home, with information and practices specifically designed to meet within her domestic reach and preferences.
Increase awareness and understanding of gestational diabetes mellitus and related topics among pregnant women.
Pregnant women need information on meal analysis, nutritional guidance, tracking of vitals especially blood glucose in the case of GDM.
Brief
7Sugar Bot
Type a message
Hello!😁
Welcome to 7Sugar WhatsApp Service! 🩺
You’ve been invited by Dr. Nayan from xyz Health Centre. All the data that you share here, will be available to the doctor. I would like to ask a few details for registration.
To begin with,
Please provide with your full name.
🚩Note: By continuing communication on WhatsApp you agree to recieve notifications from 7Sugar, on WhatsApp. If at any point of time you wish to stop recieving notifications, please send Stop.
11.14 AM
11.14 AM
Hi
11.14 AM
Nandini Bang
12:29
49%
7Sugar Bot
Type a message
Ongoing call with the educator.
Welcome to GD care! 💐
We are your buddy 🤝 to help you maintain your glucose in control.
📉Maintaining glucose control is important to avoid future health complications for you🤰 and the baby 👶 and a better chance of normal delivery. You can reach out to me if you have questions on what to eat, pregnancy symptoms, glucose control or anything else on your mind. If in any case, I cannot answer I will direct you to the right person who can help.
Here is wishing you best of health during your pregnancy 🤰🏽✨
11.14 AM
12:29
49%
Next Step ➡
You will receive a call 📞 from our Diabetes Educator 🩺 to help you use the application.
11.14 AM
Your onboarding is complete! ✨
🏳In case you need help please contact on this number: 9606-522-522 📞
11.14 AM
onboarding process
Next steps for the user.
always having an exit plan!
registration of the user
7Sugar Bot
Type a message
The following video explains how to make best use of the app to help you with your glucose control.
Please watch the video from the link attached. 📺
11.14 AM
Please choose from the folllowing list by entering the corresponding number via message👇
1. Upload meal information🍱️
2. Upload glucose information 📉
3. Chat with Diabetes Educator
4. Enter symptoms 🗒
5. Update personal details💻
6. Upload Vitals 👀
7. Understanding and managing
GDM🤰🤝
8. My reports 📂
9. My Profile 👩
11.14 AM
11.14 AM
3
12:29
49%
different forms of content (image, Infograph, videos)
options concerning the program/initiative
7Sugar Bot
Type a message
Hello!😁
Welcome to 7Sugar WhatsApp Service! 🩺
You’ve been invited by Dr. Nayan from xyz Health Centre. All the data that you share here, will be available to the doctor. I would like to ask a few details for registration.
To begin with,
Please provide with your full name.
🚩Note: By continuing communication on WhatsApp you agree to recieve notifications from 7Sugar, on WhatsApp. If at any point of time you wish to stop recieving notifications, please send Stop.
11.14 AM
11.14 AM
Hi
11.14 AM
Nandini Bang
12:29
49%
7Sugar Bot
Type a message
Ongoing call with the educator.
Welcome to GD care! 💐
We are your buddy 🤝 to help you maintain your glucose in control.
📉Maintaining glucose control is important to avoid future health complications for you🤰 and the baby 👶 and a better chance of normal delivery. You can reach out to me if you have questions on what to eat, pregnancy symptoms, glucose control or anything else on your mind. If in any case, I cannot answer I will direct you to the right person who can help.
Here is wishing you best of health during your pregnancy 🤰🏽✨
11.14 AM
12:29
49%
Next Step ➡
You will receive a call 📞 from our Diabetes Educator 🩺 to help you use the application.
11.14 AM
Your onboarding is complete! ✨
🏳In case you need help please contact on this number: 9606-522-522 📞
11.14 AM
onboarding process
Next steps for the user.
always having an exit plan!
registration of the user
7Sugar Bot
Type a message
The following video explains how to make best use of the app to help you with your glucose control.
Please watch the video from the link attached. 📺
11.14 AM
Please choose from the folllowing list by entering the corresponding number via message👇
1. Upload meal information🍱️
2. Upload glucose information 📉
3. Chat with Diabetes Educator
4. Enter symptoms 🗒
5. Update personal details💻
6. Upload Vitals 👀
7. Understanding and managing
GDM🤰🤝
8. My reports 📂
9. My Profile 👩
11.14 AM
11.14 AM
3
12:29
49%
different forms of content (image, Infograph, videos)
options concerning the program/initiative
x
You are a middle-class pregnant woman, with diabetes. Hence, you are a patient of GDM - Gestational Diabetes Mellitus.
Who are you?
You need to take care of yourself by monitoring your blood and sugar levels everyday, however, you’re unabel to do so beacuse of hospital costs and travel time
What should you do?
You have a set fo people you can rely on for medical advice. You take advice from here and there, try other home-remedies or medications, go for check ups whenever you find the time.
What do you do now?
What do you want?
You want a constant checkup happening of yourself since diabetes is feared to passed down the generation.
You need the proper assisstance in terms of meals, medications, diet and physical fitness according to your lifestyle.
Provide personalised support and guidance to pregnant women with diabetes through an accessible and user-friendly platform.
Improve maternal and fatal health outcomes by offering tailored resources and information.
7Sugar WhatsApp ChatBot Service, to help pregnant women with diabetes get the care they need.
Outcome
All set with the reading?
Let's dive into some quirky discussions! 🚀
All set with the reading?
Let's dive into some quirky discussions! 🚀
All set with the reading?
Let's dive into some quirky discussions! 🚀
All set with the reading?
Let's dive into some quirky discussions! 🚀
